Returns & Exchanges

MNOVIS gladly accept return items if:
  • The garment/s has not been used;
  • The garment/s has still have the tags;
  • The garment/s has not been damaged in anyway;
  • The garment/s is/are still in sellable condition;
  • Item can be exchanged for equal or greater value.
For a REFUND or EXCHANGE, the item should be returned within 14 days upon purchase except items sold at a discount (as SALE 50% AND ABOVE or SPECIAL DISCOUNT) REFUND will be made to the original payment method.
For BAG and JEWELLERY:
RETURN OF ITEM WITHIN 2 DAYS ONLY UPON PURCHASE AND THE ITEM SHOULD BE ON ITS ORIGINAL CONDITION.